Shipping policy

Order Processing

Our goal is to get your order processed and shipped as quickly as possible. In-stock items usually ship same day, while orders with pallet or assembly requirements may take a bit longer. Don't worry, we'll keep you updated every step of the way and provide tracking information. Expect an email when your goods are on the way!

Shipping Rates

Our goal is to get you the best rate possible on shipping. With multiple warehouses, shipping rates may differ depending on your order. Let us help you save money while getting your items quickly!

Get the most out of your PRISM branded items with a special rate of £9.00 (incl. VAT). Order in any amount without worrying about increased carriage costs. Add other brands to your order with ease, but note that additional carriage costs may apply.

SPECTRUM and Pentair filter items come under the following rates:

Weight (Kg)	Price (incl. VAT)
0-10	£14.40
11-25	£16.80
26-50	£19.20
51-100	£32.40
101-150	£51.60
151-250	£72.00
251-251	£78.00

 

Everything else come under our General Shipping Rates:

Weight (Kg)	Price (incl. VAT)
0-1 (small packages only)	£15.00
2-20	£21.60
21 - 30	£27.00
31 - 40	£32.40
41 - 50	£37.80
51 - 60	£51.30
61 - 75	£79.20

 

Any order exceeding these weights, or items that are too large, will be shipped on a pallet. Pallet costs vary depending on your postcode and will be calculated at checkout based on your delivery address. Please contact us for more information.

Additional charges apply for deliveries to the Scottish Highlands, Scottish Islands, Channel Islands, and Isle of Man. Please contact us for a shipping quote.